Press Release

Pet supplies plus looks to Nielsen to gain a greater understanding of today’s pet consumer

Press Release

Pet supplies plus looks to Nielsen to gain a greater understanding of today’s pet consumer



New York, NY, February 10, 2020  Today, Nielsen (NYSE: NLSN) Global Connect and Pet Supplies Plus, the largest neighborhood pet retailer in the U.S., announced a long-term, exclusive analytic relationship. With this agreement, Nielsen Global Connect will be the exclusive analytic collaborator to access Pet Supplies Plus’s in-store, e-commerce, and key account data. Effective immediately, Nielsen Global Connect will gain measurement data for over 500 Pet Supplies Plus stores, amplifying its industry-leading, total pet retail read for the U.S. market.

Since 1988, Pet Supplies Plus has grown a distinguished reputation within the pet retail space for its customer-centric shopping experience, “minus the hassle.” Through Nielsen Global Connect data, Pet Supplies Plus will gain an enhanced understanding of today’s passionate pet consumer landscape to power the next decade of retail growth and franchisee success.

“Understanding our consumer is a top priority as we navigate today’s quick moving and evolving omnichannel landscape,” said Derek Panfil, Chief Merchandise and Marketing Officer at Pet Supplies Plus. “Nielsen Global Connect is the most prominent source of data within the U.S. pet market, and as we grow our presence both in store and online, we look to Nielsen’s strength in omnichannel measurement to inform our daily data-driven decisions.”

“The U.S. pet retail channel continues to thrive and winning pet retailers like Pet Supplies Plus are leaning heavily into data and analytics to stay one step ahead,” said Raha Alavi, Senior Vice President of Retail Services at Nielsen Global Connect. “As we shape a smarter market for the pet industry at large, we are proud to welcome Pet Supplies Plus to the Nielsen Global Connect measurement universe.”

In 2019, Nielsen Global Connect launched Nielsen Total U.S. Pet Retail, the industry’s first holistic view of the U.S. pet retail market. With a view into more than 10,000 pet specialty stores, Nielsen Global Connect’s pet read provides a combined and inclusive view of pet specialty, non specialty, regional chains, independent stores, military commissary, grocery, and mass market stores across the U.S.


About Nielsen

Nielsen Holdings plc (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers watch and buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services for all devices on which content — video, audio and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement. By integrating information from its Watch and Buy segments and other data sources, Nielsen also provides its clients with analytics that help improve performance.  Nielsen, an S&P 500 company, has operations in over 100 countries, covering more than 90% of the world’s population. For more information, visit www.nielsen.com.


Media contact

NielsenIQ Media Relations
Media.Relations@NielsenIQ.com