Live Event
Uncover the Future of Telecom
6. Feb 2025
Raffles The Palm,
Dubai, UAE
Why Attend TelcoNXT?
Join us for an exclusive event that gathers telecom leaders, innovators, and experts from across the GCC region to explore the transformative trends that are reshaping the telecom landscape. This is your opportunity to stay ahead of the curve and unlock actionable insights into the evolution of telecom operators as they transition to tech-cos.
Key Highlights Include:
- Deep dive into the global evolution of telecom companies as they adapt to an increasingly connected world.
- Engage in expert-led discussions on how telecoms are leveraging big data and AI to drive growth and innovation.
- Gain insights into the purchasing power and preferences of Gen Z—the next big spenders—and how they’re influencing industries globally.
- A dynamic panel discussion featuring top industry experts on the key shifts in the telecom sector and how to navigate them.
Don’t miss the chance to be part of the conversation at the forefront of the telecom revolution.
Agenda
13:00 – 14:00 – Registration & Light Refreshments
14:00 – 14:15 – Welcome Address- Agenda Details
14:15 – 14:45 – Current State of Consumer Sentiments and Behavior- What Are They Thinking and What Are They Buying?
14:45 – 15:15 – Unlocking Next-Level Revenue Growth through Machine Learning & Big Data (co-presented by e& and NielsenIQ)
15:15 – 15:45 – Gen Z: The Next Big Spenders—Their Behavior and Views on Technology?
15:45 – 16:15 – Break
16:15 – 16:45 – Telco to Tech-Co: The Evolution of Telecom Companies and Enterprise Needs
16:45 – 17:30 – Panel Discussion: The Evolution of Telcos to Tech-Cos – Insights from Top telecom experts
17:45 – 18:00 – Closing Address
18:30 Onwards – Networking & Dinner
Event Speakers
Muhammad Masood Ali Khan
Director VOC (Voice of Customer)
e& (Etisalat)
Masood is an accomplished professional with extensive experience in customer experience (CX) measurement and analytics. As the current Director of Voice of Customer (VoC) at e& UAE, he plays a pivotal role in evaluating customer experiences across various products and touchpoints within the organization. His expertise lies in translating customer feedback into actionable insights, which drive strategic management decision-making and enhance overall customer satisfaction.
Andrey Dvoychenkov
Managing Director, Arabian Peninsula & Pakistan
NielsenIQ
Andrey leads NIQ’s Arabian Peninsula and Pakistan sub-region. He is responsible for developing and implementing NIQ’s business strategy in continuously building on the organization’s outstanding reputation for service and delivery to clients while maintaining its financial health and operational efficiency, to ensure sustainable and profitable growth.
Shilpi Seth
APP Qualitative lead
NielsenIQ
Shilpi comes with over 15 years of experience in qualitative research and insights across categories. She has worked extensively with telecom clients in GCC and India. She is currently the UAE + SA&I Qualitative Lead.
Nicolet Pienaar
Market Insights Lead MEA
NielsenIQ
Nicolet Pienaar is the lead of Market Insights in Middle East and Africa. She is an industry expert in the Technical Consumer Goods and Telecoms market with over 15 years’ experience of turning data into actionable predictive insights for manufacturers, operators and retailers.
Souvik Chakrabarty
CMI APP Sales Telecom and T&D Lead
NielsenIQ
Souvik comes with over 18 years of experience in research and insights along with experience with a leading telecom operator. He is currently the business development lead for telecom, technology, and durables verticals in the region.
Kavin Shah
CMI APP Customer Success
NielsenIQ
Kavin is a Director at NielsenIQ, leading Customer Success for the Telecom, FMCG, and Retail sectors. With 20+ years of experience, he specializes in generating insights and developing customer-centric strategies.
Jaya Jennifer Joshi
CMI AP Customer Success Qual Senior
NielsenIQ
Jaya Jennifer Joshi is a seasoned market research professional with over 10 years of expertise, specializes in qualitative insights within the telecom sector across the GCC region.
Arslan Baig
CMI APP Customer Success Telecom Lead
NielsenIQ
Arslan has been in market research for 16 years including both client and agency side. He has worked with almost all telecom operators in the region. He is leading EEMEA Consumer Behavior and Insights team for Customer Success.
Yomna Elshan
CRS Product Specialist
NielsenIQ
Yomna brings 5+ years of experience working with telecom operators, turning complex data into powerful insights that help clients drive smarter, data-backed business decisions.
Event Details
Date: Thursday 6th of February 2025
Time: 1pm – 6pm
Venue: Raffles The Palm, Dubai, UAE
Location: West Cresent Palm – Jumeirah – Dubai