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Analysis

Traditional Trade in South Africa

The channel your competitors are silently prioritising

Analysis
Traditional Trade in South Africa

The channel your competitors are silently prioritising


Consumer Behavior

Traditional Trade in South Africa

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South Africa has around 190,000 Traditional Trade outlets: spazas, independent grocers, liquor stores, taverns, and many others. Around R170 billion in FMCG sales moves through those outlets every year. The channel is growing faster than formal retail, and nearly 80% of South African households shop there regularly.

Despite this, most FMCG strategies are still built around Modern Trade or outsourced to third-parties. The gap between where growth is happening and where attention is focused is exactly why some brands are losing ground.


Growth in the channel doesn’t mean growth for your brand

Break Traditional Trade performance down by brand and you see dramatic variation. Within the same category, in the same period, some brands are growing strongly while competitors are flat or in decline. The channel is growing, but it is not lifting everyone.

Part of the reason is structural, because Traditional Trade is a fundamentally more concentrated environment than Modern Trade:

The Traditional Trade shelf is not what you’re used to

▸  In one category in Modern Trade, around 41 SKUs account for 80% of category sales 

▸  In Traditional Trade, the same 80% comes from just 12 SKUs 

▸  Less room for broad ranging. Less tolerance for patchy distribution. 

▸  If your brand is not consistently present in the stores that matter, you lose the channel. 

“In traditional trade, it is a winner-takes-all dynamic. If you are not one of the top brands on the shelves that matter, it is game over.”

Zak Haeri, MD, NIQ South Africa 

Questions most brands cannot answer about Traditional Trade

▸ How many outlets in my key markets actually stock my category?

▸ Where is my brand present, and where is my main competitor present but not me?

▸ Which stores are driving the bulk of category volume, and am I in them?

▸ Is my sales or distribution team spending time on the stores that actually matter?

These are not complicated questions. The fact that Traditional Trade makes them so hard to answer is exactly why the brands that solve for it pull ahead.


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Your competitors are asking these questions. Are you?

Book a call with our experts to explore how NIQ can help you unlock growth in traditional trade