Success Story

How Sigma Healthcare Optimized Space Planning with NIQ Spaceman

Success Story

How Sigma Healthcare Optimized Space Planning with NIQ Spaceman


Over the last year, the collaboration among Sigma HealthCare, NielsenIQ and StoreSpace Insights Limited has helped Sigma Healthcare to transform their business processes at both micro and macro space planning levels to take fact-based decisions and drive better business outcomes. Join us as we explore in depth the context and the results of this strategic partnership in the Australia region.


About Sigma Healthcare

Sigma Healthcare is one of Australia’s leading healthcare companies, managing over 300 franchise stores nationwide under the Amcal and Discount Drug Store brands. With a strong focus on delivering high-quality pharmaceutical and retail products, Sigma faced the challenge of efficiently managing and optimizing retail space across its extensive store network.


Space Management Challenges

  • Outdated and Inefficient Planograms and Floor Plans: Sigma Healthcare’s existing planograms and floor plans were outdated, cumbersome to maintain, and lacked the efficiency needed for modern retail space management.
  • Lack of data-driven decision making: The tools in use did not support data integration, making it difficult for the company to make informed, data-driven decisions about space allocation and planning.
  • Need for a fully integrated solution: The company required a unified system that could seamlessly integrate Spaceman, my.spaceman, and StoreSpace to streamline space management processes and improve the accuracy and efficiency of retail space planning.

According to Steve Middleton, Space Planning Manager, in Sigma Healthcare, the introduction of StoreSpace and Spaceman solutions has been a gamechanger for their business. It’s not just about making operations more efficient; it’s about making better, data-driven decisions that directly impact the bottom line. The stores now have easy access to accurate and up-to-date planograms, which has drastically improved the implementation process and overall performance.

“They’ve been a game changer for how we do business, for our operational efficiencies, and for driving sales and profit within our stores because we’re making better decisions, we’re making them quicker, we’re making them more efficiently”.

Steve Middleton, Space Planning Manager at Sigma Healthcare

Results of the implementation

  • Improved Operational Efficiency: The integration of Spaceman and StoreSpace has significantly enhanced Sigma Healthcare’s operational efficiency, enabling quicker and more accurate updates to planograms and floor plans across all stores.
  • Enhanced Decision-Making: The analytics provided by Spaceman have empowered Sigma to make more informed decisions regarding product placement and space utilization, leading to improved sales and profitability.
  • Positive Store Feedback: The user-friendly interface and mobile accessibility of StoreSpace have received enthusiastic feedback from store teams, who appreciate the ease of use and the ability to implement changes swiftly and effectively.
  • Seamless Integration: The seamless integration between Spaceman and Store Space has allowed Sigma to eliminate manual processes, reduce errors, and save time, ultimately contributing to a stronger return on investment.

“The seamless integration between Spaceman and Store Space allows for a unified approach to space management, enabling Sigma Healthcare to efficiently manage their macro and micro space challenges across their retail network.” – Gökmen Ozturkoglu, Merchandising Services Commercial Leader, Australia and New Zealand


A collaborative and customer-centric approach

We prioritize a collaborative and customer-centric approach to deliver those solutions that meet our clients’ unique needs. During the pre-implementation phase, client discovery sessions play a crucial role in shaping effective and relevant implementations.  As Gökmen Ozturkoglu, Merchandising Services Commercial Leader in Australia and New Zealand, highlights: “Our discovery sessions ensure that we fully understand our clients’ business needs, allowing us to tailor our solutions to maximize their impact.” This commitment ensures our clients receive solutions that drive meaningful results.’

-10%

On Shelf Availability

10 – 30%

10-30%

In addition, Automation Server allowed:

  • Reduced inventory days by 10% to 30% depending on store format, while reducing manual tasks for the Space Managers team.
  • Perform and replicate planogram designs faster, maintaining key merchandising criteria.
  • Assign the required faces/fronts to each product automatically and per store, according to its particular performance in each store.
  • Improve response times to internal customers for unplanned incoming and outgoing material events.
  • Increase category revisions by 40% annually.

10 – 30%

+40%


Reach the full potential of your shelf with NIQ Spaceman

Our innovative software allows retailers, manufacturers and companies across all industries to harness the power of data and make informed decisions about space allocation, layout and product placement.