Analysis
Claim Manager
Standardized product valuation for insurance claims
Claim Manager is NIQ’s secure online solution designed to support insurers and claims handlers in a fast and reliable valuation of damaged or stolen consumer electronics.
Accurate, Reliable, and Fast Valuation for Every Claim
Through direct access to NIQ’s extensive product database and intelligent algorithms, Claim Manager delivers instant new-value and current-value calculations. Accurate, transparent, and ready to use.
Claim Manager supports claims handlers, adjusters, and operations teams throughout the valuation process, helping reduce manual effort and decision variability while maintaining full transparency.
1
Secure access to the Claim Manager portal
Users access Claim Manager via NIQ’s encrypted online portal using individually assigned credentials.
Each valuation is linked to a unique claim reference, ensuring traceability and compliance.
Certificate-based integration options – such as auto-login or web services – allow seamless connection with existing claims management systems.
2
Fast and reliable product identification
An intelligent free-text search combined with brand and product-category filters allows damaged or stolen devices to be identified quickly and easily.
When product information is incomplete or a model is not immediately available, users can rely on NIQ’s product and market experts through a standardized request process.
3
One-click valuation
New-value or current-value calculations are generated instantly at the click of a button.
Results are provided in a downloadable, printable PDF format, ready to support claim documentation, settlement and audit requirements.
Value for Insurance organizations
- Faster claims resolution through automated, one-click valuations
- Consistent and standardized outcomes across portfolios and markets
- Reduced operational complexity and manual intervention
- Market-aligned valuations powered by NIQ product intelligence
- Transparent and auditable documentation to support compliance needs
Claim Manager helps insurers balance speed, accuracy and control, supporting efficient claims handling while maintaining confidence in valuation decisions.
