
GfK Insight Summit
Netherlands 2023
Sustainability: new consumer demands in the Dutch market
Tuesday 26 September 2023
09:30 – 14:00
Hotel Arena Amsterdam
GfK Netherlands Insights Summits 2023
Europe’s demand for eco-friendly products and services is again on the rise. As people adapt to their new costs of living, our analysts forecast that eco-active consumers (people spending time and energy to shop sustainably) could account for as much as 45% of all EU shoppers by 2027.
But which factors matter most in the Dutch market? How do you reach today’s Dutch eco-consumers and win market share within this competitive market?
On September 26 in Amsterdam, our market experts delved into the very latest trends and forecasts on where the Dutch market is heading:
- How behavior is changing around sustainability
- The gap between ‘who cares’ (their desire to buy sustainable) and ‘who does’ (actual purchases) – and what is holding people back
- Pricing and promotion – are your consumers willing to pay more for eco-value?
- How to reach today’s Dutch eco-shoppers. Which segments should you be targeting, and which channels perform best in reaching them?
Couldn’t make it to the event? No worries! Sign up now to get access to the on-demand content of GfK Insight Summit Netherlands 2023 and get all the sustainability insights you missed.

Agenda
09:30-10:00 – Welcome & Coffee
10:00-10:50 – Keynotes
- Sustainability Insights by GfK
- How discounter Zeeman is working on sustainability (Arnoud van Vliet, Zeeman)
At Zeeman we call sustainability zuinig this is embedded in our strategy where we want to be zuinig with people, the environment, society and resources. And that’s exactly why our clothes and textiles are so good and cheap. We want to be transparent about who we work with in our chain and the dilemmas we face. We communicate this through our website, CSR annual report and media. We will share how we do this during the summit.
10:55-11:25 – Breakout sessions range 1
1.1) How to reclaim value in the current market with optimised pricing strategies? (Carola Volman & Robin Nederlof, GfK – Salon)
During this 30 minutes break-out session we will share our perspective on pricing and pricing research and show a concrete use case on pricing strategy. We will demonstrate how we combine Ad Hoc research, Market data and advanced analytics to answer your questions such as: are consumers willing to pay extra for sustainable products or materials?
1.2) How do you win over the light-green consumer for your brand? (Marcel Belt, Green Soap Company – Kapel)
Many brands try to win over green consumers with sustainable products. But often they go just a few steps too far, causing the consumer to drop out. Marcel’s Green Soap, is an example of how to win over the light-green consumer for your brand.
1.3) (Digital) Retail media (Arjan Drost, GfK – Studio 3)
What is retail media? What information can be unlocked here, what trends do we see and what developments are we working on behind the scenes in favour of which data? Arjan Drost will tell you that and more during the break-out session.
1.4) The road to zero (Robbin Vermeulen, Sony – Studio 4+5)
Robbin is passionated about sustainability and how Sony can make their products and services more environmentally friendly. In this presentation, Robbin will share with you some of the initiatives that Sony is taking to reduce its carbon footprint and to promote a circular economy.
11:25-11:50 – Break
11:50-12:20 – Breakout sessions range 2
2.1) The impact of sustainability on Tech & Durables sectors (Niels van Steijn, GfK – Studio 4+5)
During this 30 minutes break-out session GfK will provide you with fact-based insights, from both a Market & Consumer perspective. This session will cover topics around sustainability themes and how this impacts the Tech & Durables sectors. Topics to be presented will be the following:
- Consumer: is sustainability a crucial personal value despite short-term disruptions?
- Market: is sustainability a market driver? Supported by a case study.
- Brands: are brands expected to drive sustainability from a consumer’s point of view?
2.2) To communicate or not to communicate: about sustainability and communication (Anya Pieroen, Nestlé – Kapel)
Nestlé will give us an insight into how they deal with Sustainability and how this is communicated or not! This will be highlighted with concrete examples.
12:25-13:00 – Keynotes
- Keynote (Quirine de Weerd, Lidl)
- Closing remarks GfK
13:00-14:00 – Lunch & Networking
Speakers

Robbin Vermeulen
Director Area & Business Management TV Europe
Sony

Marcel Belt
Chief Soap Officer
Green Soap Company

Arnoud van Vliet
Manager CSR & Quality
Zeeman

Carola Volman
MCI Lead & Consultant
GfK

Robin Nederlof
Research Manager
GfK

Niels van Steijn
Head of Market Intelligence
GfK

Arjan Drost
Head of Media Business
GfK

Anya Pieroen
Director Corporate Affairs
Nestlé

Danny van den Burg
Commercial Director
GfK

Norman Buysse
Account Group Manager
GfK

Quirine de Weerd
Head of CSR & Corporate Communications
Lidl Nederland
HIDDEN
Description