Where Click Meets Brick: APAC’s Omnichannel Revolution
Now available on-demand
About the Webinar
In today’s retail environment, shoppers demand a frictionless journey across all touchpoints (be it in-store or online) and every interaction with a brand or retailer impacts the customer experience.
Manufacturers and retailers alike are setting out to deliver exceptional customer experience to every consumer, at every touchpoint, across all channels. To accomplish that goal, manufacturers and retailers must craft an omnichannel strategy rooted in best-in-class data.
Join us for an insightful webinar exploring the evolving landscape of omnichannel shopping in the Asia-Pacific (APAC) region, with a focus on fast-moving consumer goods (FMCG). We’ll unpack the key drivers that influence why APAC shoppers buy online, the barriers that deter them, and the distinct characteristics that define their behavior.
In this webinar, you will learn:
- The current state of digital commerce in APAC
- How FMCG e-commerce will evolve in the coming years
- The distinct characteristics that define APAC shoppers’ behavior
We’ll also explore the transformative role of Generative AI – how a new wave of AI-driven innovation is reshaping digital experiences, operations, and consumer expectations.
Looking for a PDF version of the webinar presentation?
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Meet the speakers
Josh Morgan
Managing Director, E-Commerce & Omni, Asia Pacific, NIQ
Ben Wang
Head of E-commerce & Omni, China, NIQ
Kanaka Bhagwat
Head of E-commerce & Omni, India, NIQ
Jessica Lim
Head of E-commerce & Omni, Southeast Asia, NIQ
Partner with us to navigate the evolving commerce landscape
Have questions about the webinar or how our solutions can support your goals? Let’s talk.