In Spain, Germany, Korea and Japan CPG ecommerce is growing

In each of these countries online markets have evolved differently, with retailers like Rakuten in Japan putting more stores online. 

The online grocery market has doubled in Japan since the pandemic began, and with 6% of the grocery market, it’s still smaller than other countries. Fresh food markets play a significant role in Japanese culture, with the fresh appearance of food being paramount. Delivery services are also in their infancy, with professional drivers scarce. 

The online grocery and delivery market is very developed in Korea. Coupang is the largest retailer and Market Kurly, G-market and SSG offering specific services like premium products or ultra rapid delivery. 

Online CPG in the Netherlands

The Dutch market leader, AH, is delivery focussed. However, Jumbo offers click and collect with about 350 pick up points. In addition to new, innovative players like Picnic, traditional players like Jumbo, Coop NL, Plus, Hoogvliet and DekaMarkt all continue to make the transition to omnichannel. 

CPG ecommerce in Germany

Amazon has captured as much as 35% of the online market, however online grocery is not particularly well developed. One reason for this is that the German distribution of stores is quite high. Retailers like Rewe are adapting quickly (200 estores to 1200 estores). For beauty products retailers like DM and Rosmann are already omnichannel. 

Online grocery in Belgium

This is a small but growing market with more than 600 estores. The Belgian online model is mainly store-based fulfillment, and the main retailers are Carrefour with 283 estores, Colruyt with 229 and Delhaize with 137.

The online CPG market in Spain

Online penetration in Spain was until recently very low but the influence of Covid quickly doubled the online market. Alcampo now has 112 online stores, Carrefour, 103, Dia 83 and El Corte Ingles 70.

Omnichannel CPG in Australia

The Australian online grocery market is firmly omnichannel at this point with Woolworth’s and Coles together having more than 3 000 estores.