Walmart Connect’s new brand conquesting feature: six actions CPGs can take.
Analysis

Walmart Connect’s new brand conquesting feature: six actions CPGs can take.

Analysis
Walmart Connect’s new brand conquesting feature: six actions CPGs can take.

Like other retailers before it, Walmart, through itโ€™s media armย Walmart Connect,ย has embraced brand keyword term targeting, also known as sponsored search targeting, and, sorry, also known as brand conquesting, effective January 10th. Despite the medieval overtones of the word, conquesting is a contemporary tactic enabling brands to appear in shopper searches for rival brands.ย 

This feature applies to sponsored products, brands, and videos on Walmart sites. Like Amazonโ€™s 3P marketplace model, sellers and suppliers can leverage Walmartโ€™s sites for sales and advertising. Consequently, this feature can prove valuable for challenger brands seeking prime visibility real estate. But thatโ€™s one of several potential uses of conquesting.ย ย 


Key specifics:

  • Conquesting brands cannot secure the first two search positions; those are reserved for the targeted brandย 
  • Targeting is limited to exact keyword matches onlyย 
  • Advertised items must correspond with the competitorโ€™s categoryย 

Theย conquestingย brand can appearย inย the thirdย and descendingย searchย result positions.ย 


Potential benefits:

The potential benefits are enticing, includingย new brand loyalists, increased sales, and acquisition of competitor market share. Timing the brand term targeting when the targeted brand is out of stock (OOS) can have good results. However, success is not guaranteed. What is guaranteed is an increased media spend.ย ย 


Potential pitfalls:

The gains from buying competitorsโ€™ keywords could be offset by a sales loss when competitors target your keywords. This can lead to bidding wars which can be costly. 

The return on advertising spend (ROAS) may be inferior to other strategic actions, such as optimizing the digital shelf and exploring alternative media options, which weโ€™ll look at next. 


The weight of importance of differentย PDPย content featuresย and theirย corresponding ideal values change according to category.ย ย 


The bottom line:

Whether or not investing in conquesting presents a valuable opportunity to brands depends on the factors outlined above. In the end, Walmart will be the big winner as emedia spends increase and CPCs go up with brands playing defense and offence through this new capability.  

Consider your investment, test and learn, but always prioritize good organic visibility. Remember, Walmart shoppers are price sensitive, so price plays an important role in product selection, and is generally more powerful than conquesting.