Success Story

Unlocking creativity with science backed insights

Success Story

Unlocking creativity with science backed insights


Challenge

In the competitive and cluttered retail landscape, Walmart Connect strives to help customers find what products that they need, but also discover new ones. A key differentiator for Walmart Connect in maintaining shopper engagement and driving conversions has been a focus on great creative. The business wanted to understand at a deeper level, the science behind what makes great creative. By identifying these creative elements and scaling the learnings, Walmart Connect wanted to elevate advertisers’ marketing strategies, use actionable data to improve engagement, personalize customer shopping, and enhance advertising effectiveness of onsite and offsite display ads.

Watch NIQ and Walmart Connect discuss how we bring creativity to life.



Solution

Walmart Connect partnered with NielsenIQ Ad Effectiveness to leverage its deep repository of data, combined with advanced neuro research, to gain data-backed creative insights that drive ROI. Walmart Connect best-in-class display ad campaigns based on in-market performance were evaluated to measure the impact of ads on cognitive response. NielsenIQ’s global database, which includes over 10,000 ads, helped identify which creative elements resonated the most with customers.

By tapping into NielsenIQ’s data-driven insights, Walmart Connect is providing a fuller view in how to engage with their customers through appealing, relevant, and emotionally resonant display ads. The focus was on crafting high-impact visuals, leveraging color contrast, emotional messaging, and emphasizing simplicity to maximize customer engagement. 

Results

By integrating NielsenIQ’s insights, Walmart Connect could support advertisers of all sizes who are developing display creative.

Following these science-backed creative best practices leads to remarkable outcomes:

  • Boost brand memorability and positive association by 50%
  • Drive 31% higher CTR compared to category benchmarks

Conclusion

This research with NielsenIQ enabled Walmart Connect to look deeper at what drives creative success in retail media. Establishing data-backed creative best practices continues to help advertisers with an actionable set of tools that guide decision-making. Helping brands solve their biggest marketing challenges is a shared mission between NielsenIQ and Walmart Connect. By leveraging both creativity and science, advertisers will not only capture the attention of customers and driver higher sales conversions, but also foster lasting brand connections.


Sources: 1NielsenIQ BASES Creative Neuro-research, November 2023. 2NielsenIQ BASES Creative Neuro-research, November 2023, based on subconscious brand connection scores for Walmart Connect best-in-class display ads compared to NielsenIQ’s global database of 10,000+ ads. 3Walmart first-party data FY23 & FY24 (02/01/2022 – 01/31/2023 & 02/01/2023 – 01/31/2024); Based on the average CTR of Walmart Connect best-in-class display ad campaigns compared to the median of the category CTR benchmark ranges. Best-in-class display ad campaigns selected based on adherence to creative best practices.

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