Africa and Middle East / Turkey / 34 / Istanbul /

Customer Success

#: 744000086313045 / R25_0018419|TR

Mid-Senior Level

Full-Time

Job Description

We are currently seeking a Client Solutions Specialist who will be a part of the Türkiye Consumer & Marketing Insights Team. Client Solutions Specialist is a role, combining aspects of data evaluation capabilities with ad-hoc market research and account management responsibilities.

 

RESPONSIBILITIES:

As a Client Solutions Specialist, you will have the following key accountabilities:

  • You enjoy evaluating data and trends
  • You take the responsibilities of ad-hoc quantitative research management; mainly questionnaire and report preparation addressing the client’s business issues
  • Presenting reports to clients
  • You are responsible for ensuring all products and services are delivered on time, on budget, and in accordance with quality standards

 

REQUIREMENTS:

Now that we’ve introduced you to the position of Client Solutions Specialist what skills, qualifications and experience should you have?

  • You have a master’s and/or bachelor’s degree in a related fields like statistics, business administration, economic, sociology, psychology, engineering etc.
  • You have 1-3 years of work experience preferably in quantitative adhoc market research or in a relevant area like marketing, sales, communications, etc.;
  • You are eager to improve yourself in research project management, reporting and presentation;
  • You are client-oriented and willing to go the extra mile;
  • You have a natural ability to build and maintain long-term customer relationships.
  • Fluent in English language

 

WE OFFER:

  • Work in an international, multicultural and young environment
  • Remote & flexible working module
  • Access to learning platforms, mentorship programmes, and educational support to keep developing your skills
  • Life and health insurance
  • Monthly lunch ticket
  • Transportation allowance
  • Mentoring – Mentee Program
  • Volunteer time off (global volunteer day)
  • Internal Recognition Program
  • Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)
  • Free Employee Assistance Programs (EAP) – NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.

 

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Qualifications

https://jobs.smartrecruiters.com/NielsenIQ/744000086313045-client-solutions-specialist