Africa and Middle East / Turkey / 34 / Istanbul /
Customer Success
#: 744000086313045 / R25_0018419|TR
Mid-Senior Level
Full-Time
Job Description
We are currently seeking a Client Solutions Specialist who will be a part of the Türkiye Consumer & Marketing Insights Team. Client Solutions Specialist is a role, combining aspects of data evaluation capabilities with ad-hoc market research and account management responsibilities.
RESPONSIBILITIES:
As a Client Solutions Specialist, you will have the following key accountabilities:
- You enjoy evaluating data and trends
- You take the responsibilities of ad-hoc quantitative research management; mainly questionnaire and report preparation addressing the client’s business issues
- Presenting reports to clients
- You are responsible for ensuring all products and services are delivered on time, on budget, and in accordance with quality standards
REQUIREMENTS:
Now that we’ve introduced you to the position of Client Solutions Specialist what skills, qualifications and experience should you have?
- You have a master’s and/or bachelor’s degree in a related fields like statistics, business administration, economic, sociology, psychology, engineering etc.
- You have 1-3 years of work experience preferably in quantitative adhoc market research or in a relevant area like marketing, sales, communications, etc.;
- You are eager to improve yourself in research project management, reporting and presentation;
- You are client-oriented and willing to go the extra mile;
- You have a natural ability to build and maintain long-term customer relationships.
- Fluent in English language
WE OFFER:
- Work in an international, multicultural and young environment
- Remote & flexible working module
- Access to learning platforms, mentorship programmes, and educational support to keep developing your skills
- Life and health insurance
- Monthly lunch ticket
- Transportation allowance
- Mentoring – Mentee Program
- Volunteer time off (global volunteer day)
- Internal Recognition Program
- Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)
- Free Employee Assistance Programs (EAP) – NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.
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Qualifications
https://jobs.smartrecruiters.com/NielsenIQ/744000086313045-client-solutions-specialist