Greater China / China / BJ / Beijing /

Customer Success

#: 744000087018115 / R25_0014044|CN

Associate

Full-Time

Job Description

RESPONSIBILITIES

  • Make sure client service standards is implemented and enhance as client expectations, and continue to evolve and change in the marketplace
  • Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
  • Be responsible to expand our scope of influence with clients across a wider range of products and with greater depth of involvement
  • Build and maintain ongoing relationships with the identified key persons within client organization
  • Proactively support team leader and interact with Client Engagement teams

Qualifications

A LITTLE BIT ABOUT YOU

Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client’s needs. Your chance to deliver high-quality client services at all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.

QUALIFICATIONS

  • 2+ year experiences in research or marketing in Market Research/FMCG/Retailing industry
  • Excellent communication and consultative convincing skills by English and Mandarin
  • A consultant mindset in problem diagnosis and actionable solution propose based on data and data analysis
  • Good logical thinking and analytical skill
  • Good presentation skill

https://jobs.smartrecruiters.com/NielsenIQ/744000087018115-senior-analyst-fmcg-industry