Press Release

UK Consumer Confidence sees big fall in September – down seven points

Press Release

UK Consumer Confidence sees big fall in September – down seven points



Key future indicators on personal finances, economy and purchase intentions all sharply lower.

London, September 20th, 2024 – Consumer Confidence Index fell sharply to -20 in September. All measures were down in comparison to last month’s announcement. 

Neil Bellamy, Consumer Insights Director, NIQ GfK, says: “Headline consumer confidence has recorded a big fall this month to -20, taking us back to a similar level seen at the beginning of this year. All five measures are down but there are major corrections in the outlook for our personal financial situation for the next 12 months (down nine points), our views on the general economy for the coming year (down 12 points), and the major purchase index (down ten points). These three measures are key forward-looking indicators so, despite stable inflation and the prospect of further cuts in the base interest rate, this is not encouraging news for the UK’s new government. Strong consumer confidence matters because it underpins economic growth and is a significant driver of shoppers’ willingness to spend. Following the withdrawal of the winter fuel payments, and clear warnings of further difficult decisions to come on tax, spending and welfare, consumers are nervously awaiting the Budget decisions on 30th October.”

UK Consumer Confidence Measures – September 2024
The Overall Index Score fell sharply to -20 in September. All measures were down in comparison to last month’s announcement.

Personal Financial Situation
The index measuring changes in personal finances during the last year is down two points at -9; this is nine points better than September 2023.

The forecast for personal finances over the next 12 months is down nine points at -3, which is three points higher than this time last year.

General Economic Situation
The measure for the general economic situation of the country during the last 12 months is down two points at -37; this is 16 points higher than in September 2023.  

Expectations for the general economic situation over the next 12 months are down 12 points at -27; this is two points better than September 2023.

Major Purchase Index
TheMajor Purchase Index is down ten points to -23; this is five points higher than this month last year.

Savings Index
The Savings Index has decreased ten points to +23; this is the same as this time last year.


About the survey

  • The UK Consumer Confidence Barometer is conducted by GfK.
  • This month’s survey was conducted among a sample of 2,003 individuals aged 16+ in the UK.
  • Quotas are imposed on age, sex, region and social class to ensure the final sample is representative of the UK population.
  • Interviewing was conducted between August 30th and September 13th.
  • The figures contained within the Consumer Confidence Barometer have an estimated margin of error of +/-2%.
  • The Overall Index Score is calculated using underlying data that runs to two decimal points.
  • The press release dates for the remainder of 2024 are: October 25th; November 22nd and December 13th.
  • Any published material requires a reference to GfK e.g., ‘Research carried out by GfK.’
  • This study has been running since 1974. Back data is available from 2006.
  • The table below is an overview of the questions asked to obtain the individual index measures:
Personal Financial Situation

(Q1/Q2)
This index is based on the following questions to consumers: ‘How has the financial situation of your household changed over the last 12 months?’ ‘How do you expect the financial position of your household to change over the next 12 months?’ (a lot better – a little better – stay(ed) the same – a little worse – a lot worse)
General Economic Situation

(Q3/Q4)
This index is based on the following questions to consumers: ‘How do you think the general economic situation in this country has changed over the last 12 months?’

‘How do you expect the general economic situation in this country to develop over the next 12 months?’

(a lot better – a little better – stay(ed) the same – a little worse – a lot worse)
Major Purchase Index

(Q8)
This index is based on the following question to consumers: ‘In view of the general economic situation, do you think now is the right time for people to make major purchases such as furniture or electrical goods?’

(right time – neither right nor wrong time – wrong time)
Savings
Index

(Q10)
This index is based on the following question to consumers: ‘In view of the general economic situation do you think now is?’ (a very good time to save – a fairly good time to save – not a good time to save – a very bad time to save)

(Commented on but not included in the Index Score)

About NIQ

NielsenIQ (NIQ) is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ combined with GfK in 2023, bringing together the two industry leaders with unparalleled global reach. Today NIQ has operations in more than 95 countries covering 97% of GDP. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.   

For more information, please visit  www.niq.com