Powering Seamless Shopper Experience in the Age of Agentic Commerce

Today’s shoppers expect experiences that feel smooth and effortless – relevant product suggestions, reliable product availability, consistent pricing, easy checkout, fast delivery, and seamless service.  Brands and retailers now have an exciting opportunity to create these “magic moments” by deploying right capabilities in the commerce ecosystem orchestrated by Agentic AI.

Our upcoming Digital Advisory Council session will explore the core enablers that make true seamless commerce a reality in the age of agentic commerce: connected operations, intelligent data flows, modern infrastructure, and disciplined execution, which bring every channel together,  elevate the shopper experience, and set a new standard for omni‑commerce excellence.

Agenda

08:30 – 09:30 Registration & Networking

09:30 – 09:45 Welcome Note by Didem Şekerel Erdoğan

09:45 – 10:05 Global Omni & Digital Commerce Trends for 2026 by Ramon Melgarejo

10:05  – 10:30 Overview of Türkiye Digital Commerce Trends and Foresights for 2026 by Turan Konu, Yankı Yalçın and Filiz Yalın

10:30 – 10:55 The Omnichannel Playbook – Digital Shelf with the Rise of Retail Media by Salim Bachatene

10:55  – 11:25 Fireside Chat: Agentic Commerce – How Brands Explore in the New Path-to-Purchase by Salim Bachatene and Ahmet Necmi Dinç pladis Global

11:25 – 11:40 Coffee Break

11:40 – 11:55 Digital Purchase Panel: Rise of Food Delivery and Beyond by Turan Konu

11:55 – 12:55 Panel Discussion: Shopper 360°: The New ERA in Digital Commerce moderated by Turan Konu

12:55 – 13:00 Closing Remarks Ramon Melgarejo & Didem Şekerel Erdoğan

13:00 onwards Lunch & Networking

NIQ Speakers

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Fireside Chat

Agentic Commerce

How Brands Explore in the New Path-to-Purchase

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Panel with industry experts

Shopper 360°: The New ERA in Digital Commerce

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