Financial scams have been in the forefront of concern for many markets during the pandemic when most of the population shifted to a more heavily virtual lifestyle. With that, we explore consumer attitudes towards scams, the level of protection they perceive they get from financial services players and the impact scams have on their bank choice.
For our feature article, in collaboration with NielsenIQ Indonesia, OCBC NISP launched the second-edition of their annual OCBC NISP Financial Fitness Index (FFI), which spotlights on the overall behavior and attitude of the Indonesian youth towards financial management. We provide a snippet of the results in this edition here.
