The latest Future Shock report underlines that an overwhelming majority of consumers felt EDI policies were important to them (64%) but only a third said they see venues advertise their work on EDI and accessibility.
The 13th edition of Future Shock focusses on EDI within hospitality, highlights consumer sentiment towards the topic and brings to life the work happening across the sector, including case studies from Greene King, Molson Coors and Only A Pavement Away.
Those are among the headline messages in the thirteenth edition of the Future Shock series of reports from CGA by NIQ and UKHospitality.
Download the latest issue of Future Shock.