Only a third (34%) of Britain’s hospitality leaders feel confident about prospects for their business over the next 12 months, the latest Business Confidence Survey from CGA by NIQ and leading workforce management software provider Sona reveals.
The proportion of leaders feeling confident about the future of hospitality in general is even lower at 15%. Both figures are up by just 1 percentage point from the last Business Confidence Survey in early 2025, and 19 percentage points below the levels of May 2024.
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