Report

Consumer Jobs-to-be-Done Using Artificial Intelligence Computing  

Report
Consumer Jobs-to-be-Done Using Artificial Intelligence Computing  

Consumer Jobs-to-be-Done Using Artificial Intelligence Computing research run by NIQ explores Consumer needs, feelings, and opinions on jobs-to-be done using AI computing devices, going beyond the product-based approach to understanding how consumers want to use AI in their day-to-day lives. Research findings can offer valuable insights into consumers’ unmet needs, what messaging will truly connect with consumers, and innovation pipeline development.


A deeper understanding of the consumer:

What​

What are the Jobs-to-be-Done using AI support tools? We identify the everyday pain points that AI can solve and uncover the key drivers that would motivate consumer spending.

Who

What does an AI early adopter look like? This report provides a detailed profile of this critical segment and compares it to that of knowledge workers and creators.​

Why

Why would a consumer start using AI for personal and household tasks? We investigate the core motivations for adoption while also identifying the most significant barriers.

Methdology

Credibility and accuracy are at the core of our research. Our insights are built on a robust methodology:

  • 20-minute survey field among participants who are 18 years and older, are aware of Artificial Intelligence, and do notwork in a sensitive industry.
  • A total sample of N = 10,800 completes across 12 APAC markets: Australia, Japan, Indonesia, India, Singapore, Malaysia, Thailand, Philippines, Vietnam, Taiwan, China, and Hong Kong.
  • We used a MaxDiff analysis to analyze relative importance of tasks done using AI​, which asks consumers to choose between items and eliminate bias that would exist with traditional scale data.​

Actionable insights

NIQ AI – Jobs-to-be-Done research study delivers actionable insights and data to help you:

  • Pinpoint the primary barriers to wider AI adoption in 12 different APAC markets.
  • Discover consumer needs/ feelings/opinions on jobs-to-be-done.
  • Learn how device manufacturers can tailor communications to increase the adoption rate of AI-enabled devices.
  • Gauge consumer willingness to pay a premium for devices that solve a specific job with AI.
  • Gain a comprehensive understanding of AI adopter profiles, behaviors, and preferences.

In a rapidly evolving market, staying ahead of consumer trends is paramount. The AI Jobs-to-be-Done report provides the critical intelligence your business needs to make smarter, data-driven decisions.

Move beyond speculation and anchor your strategy in what consumers truly want. Whether you are in product development, marketing, or strategic planning, this report will equip you with the insights to capture market share and drive the next wave.


Ready to uncover what your consumers want out of AI?