

Financial Markets by Quarter
Q1 2023
With the rapid digitalization of the financial services purchase journey since COVID-19, this quarter we assess how the current purchase journey matches up with customer expectations, and where financial services provider can further optimize the interactions to drive purchase.
Q4 2022
Financial scams have been in the forefront of concern for many markets during the pandemic when most of the population shifted to a more heavily virtual lifestyle. With that, we explore consumer attitudes towards scams, the level of protection they perceive they get from financial services players and the impact scams have on their bank choice.
For our feature article, in collaboration with NielsenIQ Indonesia, OCBC NISP launched the second-edition of their annual OCBC NISP Financial Fitness Index (FFI), which spotlights on the overall behavior and attitude of the Indonesian youth towards financial management. We provide a snippet of the results in this edition here.
Q2 2022
At NielsenIQ, we have identified 18 “big bets” that industry and government leaders are investing in and are likely to have the largest impact on the global market, including Financial Services. In this edition, we explore three of these key transformative ideas that are set out to change the way people buy, save, insure, and invest.
In our market snapshot, we look at how 12 key markets differ in their current landscape for newer financial products like Buy Now Pay Later (BNPL), cryptocurrency and NFTs, as well as the evolving preferences for credit card rewards as consumers increase their spending.
Q1 2022
In this special edition, we cover hot topics in the financial sector – cryptocurrency, Environmental, Social and Governance (ESG) and consumers’ financial readiness to weather through major crises.
Taking a closer look at cryptocurrency, our local market leadrs also weigh in on the action in the category. With rapid regulatory developments and polarizing consumer views, we share our perspectives through an in-market lenses.