NIQ BASES AI Product Developer Privacy Notice

This Privacy Notice is applicable and has an effective date as of September 16, 2025, for new survey participants.

Thank you for agreeing to participate in our market research. BASES AI Product Developer is a sensory market research program, focusing mainly, but not exclusively, on the taste and smell of food and other types of products. We operate panels where consumers register with us to take part in studies on a regular basis, and we conduct ad hoc surveys among members of third-party panels who are invited to participate in one-off studies in a central location.

This Privacy Notice (“Notice”) describes how Nielsen Consumer LLC (“NielsenIQ“, “NIQ”, “we“, or “us“), as the data controller, handles the Personal Information we collect and the rights you may have over this information. We collect data as part of our recruitment efforts and your voluntary participation in our “Surveys” via email, personal or provided devices, a mobile application provided by NIQ (the “App”), or through our in-person interactions (collectively, our “Platforms”).

NIQ belongs to the group of companies listed here, which together form the “NIQ Group.” This Notice does not apply to any other product or service owned by NielsenIQ or any other third party with which you may interact. USA: Our Health Data Notice supplements this Notice and describes our privacy practices as related to consumer health data. 

When participating in our ad hoc surveys, we refer to you as a “respondent” and if you’re otherwise a member of our recurring surveys, we refer to you as our “panelists” and make such references throughout this Notice. As a respondent, you will typically use a tablet PC provided by us or an appointed market research facility to complete the Surveys. As a respondent or a panelist, you will be asked to document your sensory impressions using the App. All provisions in this Notice regarding internet or electronic network activity data as well as physical location data pertain to you only in situations where you as a respondent or panelist install the App on your personal mobile device.

In this Notice, “Personal Information” means any information relating to an identified or identifiable individual (one who can be identified, directly or indirectly, by reference to an identifier). The term also includes “Personal Data”, or similar terms as defined in applicable law.  

When we refer to “Sensitive Personal Information,” it means Personal Information revealing an individual’s private matters that, if disclosed, could lead to identity theft, fraud, or significant harm to an individual. The term also includes “Special Category Personal Information”, or similar terms as defined in applicable law. 

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Notice at Collection of Personal Information 

This Notice at Collection provides some key information about our privacy practices: the categories of Personal Information we collect; how we obtain, share, and maintain Personal Information; and how you can instruct NIQ to stop sharing your Personal Information. 

For transparency purposes, please note that we do not use your name, address, or any directly identifiable information you provide to us for direct marketing or sales purposes to you. We never share this identifiable information with telemarketers, nor do we permit our business clients to use it for direct marketing or sales to you.  

We may collect the following categories of Personal Information through our Surveys (your “Survey Data”):

  • Direct identifiers, such as your name, phone number, email address, country
  • Demographic information such as your age, gender and language
  • Behavior, Preference, and Commercial Data
    • Behavior Data” includes when, why, or how you do things such as how frequently you shop for groceries or how often you use your computer, television, or the Internet.
    • Preference Data” means the choices you make such as which breakfast cereals you buy, which stations you listen to or watch, or websites you visit.
    • Commercial Data” is what products or services you’ve purchased, shown interest in, or provided feedback on, your payment methods and purchasing power, your price sensitivity and willingness to pay for specific products and services.
  • Internet or Other Electronic Network Activity Data (of panelists or respondents who install the App on their personal devices), we automatically collect device identifiers such as Internet Protocol (“IP”) address, and identifiers and other information that are stored in cookies and similar technologies. If you use the App, we may collect information regarding the pages that you visit and the amount of time you spend using the app, form field entries, push notification status, browser type, device type, operating system, and carrier.
    • Our App uses Sentry for error monitoring, and it collects some limited Personal Information, including identifiers and information about your activity in our App in case of malfunctions.  
  • Financial Data, if you participate as a respondent or panelist eligible for a financial incentive, we may collect your financial account information (bank account and routing number), your Social Security number, or other tax-related information (subject to local jurisdictional requirements).
  • Approximate Location Data (of respondents or panelists installing the App on their personal devices), such as your city, region, or country based on your IP address, or your personal phone’s non-precise GPS information (if you’re participating as a panelist).
  • Sensitive Personal Information if revealed in your Survey responses, such as your ethnicity, religious or philosophical beliefs, dietary restrictions, or tobacco use. 
  • Protected Classification Characteristics (under U.S. State or Federal law), if revealed in your Survey responses, such as your age, race, gender, or sexual orientation. 
  • Inferences, based on any of the above-listed Personal Information categories, about your interest in purchasing certain types of products or services. 

We collect and process Survey Data to create a variety of market research insights for our clients, which help them understand their markets and prospective clients. We also need to process your Personal Information to provide you with access to our Platforms, specifically our App.

USA: We may “sell” or “share” (as those terms are defined in applicable U.S. law) some types of Survey Data to clients such as e-commerce businesses, investment companies, consumer brands, media companies, and data brokers. We may otherwise use your data for the purpose described to you at the time of collection, such as to communicate with you or otherwise respond to your queries. Sometimes we combine Survey Data with research tools and data from other sources, but we do not use your Survey Data to advertise, promote, or market third-party goods or services to you. As a reminder, your directly identifiable Personal Information will never be sold or shared with our clients to target you or sell to you.

Privacy Rights. In accordance with applicable law, you may have certain rights over your Survey Data, and you can always opt out or withdraw your consent of our data processing and sales. If you are interested in exercising one or more of your rights, please navigate to Your Privacy Rights, also located in the footer of the login screen of the App. You may also choose to enable a browser-based signal that automatically communicates your preferences, such as the Global Privacy Control (GPC). Where required, we will process the GPC signal as a request to opt out of sales through the website.  At present, we cannot use opt-out preference signals to opt you out of sales through our App.

Retention: We will retain your Survey Data for as long as reasonably necessary to fulfill the purposes described in this Notice, or to comply with our legal obligations, resolve disputes, and enforce our agreements. Our data retention period reflects several factors, including our relationship with our Survey respondents, users of our products and services, the nature and sensitivity of the data, and what is reasonably necessary and proportionate to provide and improve our business. Subject to our compliance requirements, retention periods are subject to change if you, our clients, or third-party survey owners request the deletion of your Personal Information, or if we aggregate, anonymize, or deidentify the data by removing your identifying information. 

  1. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION 

We collect Personal Information that you provide directly to us and automatically when you visit our digital Platforms.    

  1. Information You Provide

We collect Personal Information from you when you participate as a respondent or panelist. For instance, we collect your email address which you use to login to our App.

Our legal basis for processing data that you share with us directly is your consent, including when you register to participate through our social media recruitment, when you select your cookie preferences, and when you share information in your Survey responses. We use this Personal Information for the following business and commercial purposes:

  • To operate, maintain, and improve our Surveys, Platforms, products, services, and business
  • To provide financial incentives to eligible respondents and panelists for your participation in our Surveys
  • To create and provide reports, lookalike audiences, and sales forecasts to our clients
  • To create and provide client- and product-specific reports along with our analyses and insights
  • To create and provide pseudonymized or deidentified datasets about your consumer product preferences
  • To ensure that you (our respondents and panelists) are not targeted for direct marketing or sales purposes
  • For analytics, insights, product development, and market dynamics and/or research

B. Information That We Automatically Collect 

We use the services of Sentry by Functional Software, Inc., under a data processing agreement to monitor App errors. In the event of an App error, we will receive technical parameters like device make and model, operating system and version, available memory, screen resolution, internet connection type and IP address. Our legal basis for processing data that we collect automatically is based on our legitimate interests as a market research company and a Platform operator to maintain the high quality of our Survey functionality and responses, to conduct and protect our business (including fraud detection), and to provide our Survey site to you in the most effective way possible. Non-essential cookie data is processed with your consent.

At this point, the App does not use cookies or similar internet technoilogies. Should this change in the future, we will post a cookie notice and enable informed choices regarding any non-essential cookies or similar technologies storing data on reading out data from your device. Please note that this only applies when you install the App on your personal smartphone or tablet PC, but not in case you are using a device provided by us or a market research facility in the course of an ad hoc project.

C. Other Uses of Personal Information

In addition to the uses described above, we use Personal Information from all categories of sources for these commercial and business purposes to the extent permitted under applicable law:

  • To communicate with you via our Platforms, such as through bots, messaging, or notifications, to respond to your inquiries, validate or clarify your responses, send you Survey information or updates to our policies, or to invite you to participate in additional Surveys
  • To manage the Surveys and assess your eligibility for participation  
  • To monitor, protect, and maintain the security of our Surveys, Platforms, products, services, and business
  • To comply with applicable laws and regulations and respond to lawful requests for Personal Information
  • To carry out corporate restructures, sales, and business transactions in which information held by us is among the assets transferred or is otherwise relevant to the transaction
  • To protect our rights, privacy, safety, property and/or those of others
  • To fulfill any other purpose explained to you at the point of collection or with your consent

We process this data based on our necessity to comply with legal obligations, our legitimate interests as a market research company to maintain the high quality of our Survey responses and to conduct and protect our business, and, when necessary, with your consent.

2. HOW WE DISCLOSE YOUR PERSONAL INFORMATION  

We may disclose your Personal Information (in accordance with applicable law) for the purposes described in this Notice to:

  • Our Clients and Other Market Research Companies. We provide data about and derived from our respondents’ and panelists’ Survey Data to some of our clients or other companies. When you register to participate in a survey operated by another company (the “Panel Owner”) and are subsequently chosen to participate in an NIQ Survey, we may also provide information to the Panel Owner to confirm your completion of the Survey.
  • Our Corporate Affiliates, which include our parent company and its subsidiaries listed here, the NIQ Group.  We provide data to our affiliates for operational support, collaborative research and development initiatives, enterprise risk management, and to ensure consistency in our practices. For example, an affiliate in another country may provide backend support or host our data systems, or inquiries may be routed to an affiliate best equipped to respond to your requests based on your location.
  • Our Service Providers. We disclose data to our service providers that provide business, professional, or technical support services to us, help us operate our business and the Surveys, or administer activities on our behalf, such as companies that provide website or application hosting or data matching services. We may also work with service providers for Survey recruitment, rewards, incentives, sweepstakes, or for product development purposes.

In certain circumstances, we may disclose each category of your Personal Information to: 

  • Governmental, Regulatory, and Public Authorities.We may disclose your Personal Information to government and law enforcement authorities to comply with legal or regulatory obligations or requests (including those outside your country of residence).  
  • Relevant Third Parties as Part of a Corporate Transaction. In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with a bankruptcy or similar proceeding), we may disclose or transfer your Personal Information to certain third parties, such as the acquiring entity and its advisers. 
  • Other Third Parties. We may disclose your Personal Information to other third parties at your direction or with your consent. Additionally, we may disclose your data as necessary or appropriate to: (a) comply with applicable law; (b) enforce our terms and conditions; (c) protect and audit our operations; (d) protect our rights, privacy, safety, or property, and/or those of you or others; and (e) allow us to pursue available remedies or limit damages that we may sustain.  

In addition, we may disclose your Personal Information for other reasons that we will describe at the time of information collection or prior to disclosing your data.  

When we disclose Personal Information, we take contractual, technical, and organizational measures that are designed to limit the recipients’ use to specific purposes that are consistent with this Notice and in accordance with applicable law.

To the extent permitted under applicable law, we may deidentify, anonymize, or aggregate Personal Information such that there is no reasonable possibility of re-identifying you from the data used. Such deidentified data will no longer be considered Personal Information. Once deidentified, we do not attempt to reidentify the data. We ensure it will not be reidentified by implementing strict technical and organizational measures to prevent reidentification and use contractual measures to ensure third parties adhere to the same non-reidentification commitments. Our use and disclosure of deidentified, anonymized, or aggregated information is not governed by this Notice.    

3. AUTOMATED DECISION MAKING, PROFILING, AND ARTIFICIAL INTELLIGENCE

We may use automated processes to infer information about you, create lookalike audiences for our clients’ concept evaluations or advertising campaigns, and use screening questions to balance Survey samples. For example, if your sociodemographic group (gender, age group, region, etc.) is fully represented, you may not be asked to participate or be eligible for rewards or financial incentives. To the extent these activities constitute automated decision making or profiling, we do so in a fair and non-discriminatory manner. Note, we do not make legal or similarly significant decisions about you based on profiling, such as a decision to offer or decline your request for employment.  

Our automated processing integrates generative artificial intelligence (AI) capabilities to help process, analyze, and summarize Survey responses more efficiently and identify key themes. We may use your aggregated data to train our AI technology and large language models (LLMs), keeping individual responses private. These models predict consumer reactions, test new ideas, and guide targeted research, reducing the need for repeated large-scale studies while ensuring humans remain involved in research.

NIQ maintains a steadfast commitment to the responsible, ethical, and secure application of AI technology and machine learning to enhance and evolve our business, Surveys, and Platforms. All AI-assisted analysis is reviewed by our team to ensure accuracy and fairness. Any processing involving AI is carried out in line with data protection principles, including data minimization and transparency, and our deployment and use is subject to applicable law and NIQ’s AI Safety Policies and Guiding Principles.  

4. DATA AUTHORIZATIONS AND FINANCIAL INCENTIVES

Your Data Authorizations and Survey Participation. You authorize us to access and process your Personal Information by agreeing to this Notice and providing any necessary consent at or before participating in our Surveys. You are not obligated to provide your Personal Information and can opt out/withdraw consent to our processing at any time. Without access to your Personal Information, you may not be asked to complete a Survey and may not be eligible for any rewards or financial incentives.

NIQ processes your Personal Information primarily on the basis of your consent and voluntary participation in our Surveys. If you are a panelist under a freelance agreement with us, the performance of this freelance agreement forms the legal basis of the processing of your Personal Information.

Notice of Financial Incentive: Your Voice Matters — And We Thank You for It!

Your opinions matter, and so does your Personal Information. That’s why we offer rewards when you participate in our Surveys – it’s our way of saying thanks for your time and insights.

When you share your feedback, you’re helping us better understand what people want – from shopping habits to personal preferences. This helps us improve our products, create new ones, and build stronger relationships with our clients.

While we don’t assign a specific dollar value to your Personal Information, the rewards we offer reflect the value your input brings – balanced against the cost of collecting data and providing the incentives program. The amount you receive may vary depending on the Survey and your location, but your contribution is always appreciated.

Thank you for helping us grow – and for letting us thank you in return!

  • Opt In Consent: We invite respondents and panelists (like you) to participate in our Surveys – and for some Surveys, respondents may receive a reward or financial incentive upon completion.
  • Withdrawing Consent: You can withdraw your consent at any time by exiting our Platform, choosing not to submit the Survey, or via Your Privacy Rights.

5. PRIVACY RIGHTS AND CHOICES 

Participation in our Surveys is always voluntary, meaning that you can choose whether to provide any of the data requested and withdraw from a Survey at any time. If you cease participation, we will continue to process the data we collected during the time you were a participant unless you instruct us otherwise.

In accordance with applicable law (and subject to certain exceptions), you may have certain rights in relation to your Personal Information, including the right to: 

  • Access your Personal Information (including a copy in a portable format). You may request a privacy report detailing the Personal Information we maintain about you and the purposes for doing so, unless your request proves impossible or involves disproportionate effort to fulfill. Under certain conditions, you may request that we transfer your Personal Information to another organization, or directly to you, but we may not be required to respond to your requests “to know” or access specific pieces of Personal Information more than twice in any 12-month period. 
  • Request a List of Third Parties, though we are not required to provide the names of NIQ Group clients or other trade secrets.
  • Correct or Rectify inaccurate Personal Information that we maintain about you, subject to appropriate verification. 
  • Delete or Erase, subject to certain exceptions. We may be unable to delete your data without also deleting your Survey account.  
  • Restrict or Limit Processing, under certain conditions. This includes the right to restrict the use or disclosure of your Sensitive Personal Information. 
  • Object to Processing that is based on our legitimate interest, under certain conditions. We will no longer process your Personal Information unless we can demonstrate compelling legitimate grounds for the processing which override your interests or for the establishment, exercise, or defense of legal claims. 
  • Opt Out of Sales, Sharing, or Targeted Advertising (as defined by applicable law).
    • In addition, we will treat requests sent through GPC as a valid request to opt out of the sale or sharing of Personal Information linked to that browser and any consumer profile we have associated with that browser. If you use different browsers or browser profiles, you may need to enable the signal on each browser or profile. At present, we cannot use opt-out preference signals to opt you out of sales through our App.
  • Opt Out of Automated Processing or Profiling resulting in a decision based solely on automated processing, including profiling which produces legal effects concerning you or similarly significantly affects you. As a reminder, we do not process your Personal Information for these purposes. 
  • Withdraw Consent at any time where we rely on consent as the legal basis, with effect for the future.
  • Appoint an Authorized Agent on your Behalf. Only you, or someone legally authorized to act on your behalf, may submit a request related to your Personal Information. Agents may need to demonstrate via written, signed documentation that you’ve authorized them to act on your behalf.
    • Authorization must be done in writing and signed, and the writing must identify the agent and explain what request they are authorized to make. Your agent must include a copy of this writing or a copy of a valid power of attorney with the request. The NIQ Group retains the right to request confirmation directly from you, confirming that the agent is authorized to make such a request, or to request additional information that is necessary to identify you.
  • Appeal or Lodge a Complaint in the event of a suspected infringement of applicable data protection laws, you may appeal our decision directly with us or lodge a complaint with your (US) State’s Attorney General or with a supervisory authority.  

We empower and support the exercise of your rights. At any time, you may request or assert any of the rights listed above by selecting Your Privacy Rights from our website (or “Settings” menu of our App) or by emailing us at connect.privacy@nielseniq.com.  

We may take steps to confirm your identity before responding to your request by asking you a series of questions about your previous interactions with us. We will work to respond within applicable legal deadlines and let you know if we need additional time. If you believe there has been a violation of your privacy rights, please contact us or the supervisory authority. We may decline a request (other than an opt-out request) if we are unable to confirm your identity (or an agent’s authority to make the request) or confirm the Personal Information we maintain relates to you. 

We will not discriminate against you if you decide to exercise your privacy rights. 

6. TRANSFERS OF PERSONAL INFORMATION 

Due to the international nature of our business, it may be necessary for us to transfer your Personal Information to other companies within the NIQ Group and to third parties outside the jurisdiction in which you reside that may not have the level of data protection that you enjoy under your jurisdiction (“Third Countries”). This can, for example, result in impeded enforcement of individuals’ rights, a lack of control over further processing, and access by state authorities. 

Within the NIQ Group, we have concluded an intra-group data transfer agreement with the relevant transfer mechanisms (standard contractual clauses of the European Commission) and additional safeguards to ensure an adequate level of protection for your Personal Information when it is transferred to Third Countries. 

Insofar as we transfer your Personal Information to other recipients in Third Countries, we ensure that your Personal Information is protected by adequate safeguards recognized by your jurisdiction (for example, by concluding standard contractual clauses of the European Commission or by means of binding corporate rules of our business partners) and supplementary measures, as necessary. You can contact us to obtain a copy of the transfer mechanisms. 

7. PERSONAL INFORMATION OF CHILDREN

We understand the importance of protecting children’s privacy, and it is our policy to never knowingly collect or maintain Personal Information about anyone under the age of majority (subject to local jurisdictional age differences) without first obtaining consent from a parent or guardian, as required, according to applicable law and codes of conduct for the market research industry.

If our Survey seeks to study children, minor children may participate in some Surveys, and all provisions of this Notice will apply to Personal Information about children of any age (up to 18). If we become aware that we have collected or received Personal Information from a child without appropriate consent, we will delete the Personal Information or take other steps to comply with applicable law.

8. DATA SECURITY AND EXTERNAL LINKS

We maintain a comprehensive information security program with administrative, physical, and technical safeguards to maintain the confidentiality, integrity, and accessibility of your information. However, as no transmission of information over the internet is absolutely secure, we cannot guarantee the safety of your information.

Our digital Platforms may have links to third-party sites and services, which may have privacy policies that differ from our own. We are not responsible for the practices of these third-party sites and services. We encourage you to review their privacy information to learn more about their practices.

9. REVISIONS TO THIS NOTICE

We reserve the right to change, modify, add, remove, or otherwise revise portions of this Notice at any time, for example as our Surveys develop and evolve, to comply with legal requirements, or to address changes in our business practices. When we do, we will post the revised Notice to our Platforms and Surveys. Your continued use of our Platforms and participation in our Surveys following the posting of changes to these terms means you acknowledge these changes. If we change the Notice in a material way, we will provide appropriate notice to you and update the date at the top of the Notice.  

10. HOW TO CONTACT US

If you have any questions or concerns about this Notice, our privacy practices and the protection of your Personal Information, or the privacy rights and choices available to you as described in this Notice, you may contact us in the following ways:

Privacy Rights WebformYour Privacy Rights
Emailconnect.privacy@nielseniq.com
Data ControllerNielsen Consumer LLC, or as otherwise identified on your Survey
US Postal MailNielsenIQ, 200 W Jackson Blvd, Chicago, IL 60606, USA, Attn: Legal Dept.
EU Postal MailNielsenIQ, 3-5 Sophie-Germain-Str, Nuremberg 90443, Germany, Attn: Legal Dept.
Data Protection OfficerHewardMills Ltd., 77 Farringdon Road, London, EC1M 3JU, United Kingdom
Attn: NIQ Privacy niq@hewardmills.com