Powering Seamless Shopper Experience in the Age of Agentic Commerce

Today’s shoppers expect experiences that feel smooth and effortless – relevant product suggestions, reliable product availability, consistent pricing, easy checkout, fast delivery, and seamless service.  Brands and retailers now have an exciting opportunity to create these “magic moments” by deploying right capabilities in the commerce ecosystem orchestrated by Agentic AI.

Our upcoming Digital Advisory Council session will explore the core enablers that make true seamless commerce a reality in the age of agentic commerce: connected operations, intelligent data flows, modern infrastructure, and disciplined execution, which bring every channel together,  elevate the shopper experience, and set a new standard for omni‑commerce excellence.

Agenda

09:00 – 09:30 Registration & Networking

09:30 – 09:45 Welcome Note by Didem Şekerel Erdoğan

09:45 – 10:05 Global Omni & Digital Commerce Trends for 2026 by Ramon Melgarejo

10:05  – 10:30 Overview of Türkiye Digital Commerce Trends and Foresights for 2026 by Turan Konu and Yankı Yalçın

10:30  – 11:00 Agentic Commerce: How Brands Win in the New Path-to-Purchase by Salim Bachatene

11:00 – 11:15 Coffee Break

11:15 – 11:40 Digital Purchase Panel: Rise of Food Delivery by Laurent Donzel

11:40 – 12:30 Panel Discussion: Shopper 360°: The New ERA in Digital Commerce moderated by Turan Konu

12:30 – 12:35 Closing Remarks Ramon Melgarejo & Didem Şekerel Erdoğan

12:35 – 13:30 Lunch & Networking

NIQ Speakers

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