Our feature article, Driving Customer Centric Innovation, highlights the importance of, and recommendations for, keeping the customers at the heart of any innovation strategy.

We cover market insights from our global syndication, the Finance State of Play, in this edition. This provides a snapshot of top short term financial goals, life insurance brand selection drivers, and the readiness towards adopting new technology in 11 markets.
Our feature article, Driving Customer Centric Innovation, highlights the importance of, and recommendations for, keeping the customers at the heart of any innovation strategy.
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