Education

How Best-in-Class CPG and Retail Data Providers Harness AI: Part 3

AI in Retail: Harnessing AI for CPG and Retail Customer Service, Predictive Maintenance, Marketing and Advertising, Competitive Intelligence, and Sustainability

Education

How Best-in-Class CPG and Retail Data Providers Harness AI: Part 3

AI in Retail: Harnessing AI for CPG and Retail Customer Service, Predictive Maintenance, Marketing and Advertising, Competitive Intelligence, and Sustainability


  • Welcome to the final piece of our three-part series where we address how best-in-class CPG and retail data providers harness AI.
  • Readers of this series will gain AI and NIQ perspectives on current and future applications of AI for servicing the CPG and retail sectors.

How best-in-class CPG and Retail data providers should be using AI

We engaged ChatGPT to craft a comprehensive brief that offers an AI-driven perspective on how best-in-class CPG and Retail data providers should be using AI. It provided a list of 15 different ways best-in-class CPG and Retail data providers should be incorporating AI into their tools and day-to-day practices.

In this final installment, we delve into Chat GPT’s recommendations, encompassing: Customer Service, Predictive Maintenance, Marketing and Advertising, Competitive Intelligence, and Sustainability

In case you missed it, read Part 1 and Part 2 of our series.

Beyond Automation: AI as a Catalyst for Business Growth

Embarking on the final chapter of our series, we delve into the multifaceted applications of AI in CPG and Retail. This segment explores how AI transcends beyond conventional uses, becoming a linchpin in customer service, competitive intelligence, marketing communication, and sustainability. From unearthing deep consumer insights to driving eco-conscious initiatives, AI is reshaping the landscape of CPG and Retail. As we navigate through these diverse applications, we uncover how AI, when combined with high-quality data and strategic execution, becomes a powerful tool for fostering business growth and staying ahead in a constantly evolving market.

CPG and Retail Data providers should be using AI for…

Click the boxes below for NIQ’s perspective.


1.

Customer Service and Insights


2.

Predictive Maintenance


3.

Marketing and Advertising


4.

Competitive Intelligence


5.

Sustainability

Meet our NIQ experts

Kris Ewing

President, Global CPS, NIQ

With more than 17 years of experience in the analytics and consumer packaged goods industries, Kris has held a number of senior leadership positions at NIQ, including Vice President of Global Advanced Analytics, Global Account Lead for several leading global manufacturers, and the leader of NIQ’s commercial strategy for North American and Global clients.

Troy Treangen

Chief Product Officer, NIQ

Troy emphasizes the importance of accurate raw data, experienced and specialized talent, and top-tier quality control in predictive modeling and analysis phases. He believes that the application of AI and ML to complex data projects can significantly enhance operational efficiency, product performance, and market forecasting. His commitment to leveraging NIQ’s rich data sets and models aims to aid manufacturers and retailers in their growth.

Gonzalo Garcia Villanueva

Chief Marketing Officer, NIQ

Gonzalo joined NielsenIQ’s leadership team as Chief Marketing Officer in 2023, following the combination of NIQ and GfK. A compelling and inclusive marketing leader, Gonzalo is passionate about combining marketing creativity and technology to deliver stand-out client experiences.

Sherry Frey

Vice President, Total Wellness, NIQ

Sherry brings more than two decades of industry experience to her role as Vice President, Total Wellness at NielsenIQ. With a background in market research, innovation and consulting, Sherry has elevated clients across the fresh, CPG and wellness industries, providing forward-thinking insights, combined with practical strategies.

Ready to transform your CPG or retail business with NIQ’s AI-driven solutions? Contact us to unlock your potential.